Hospitality & Resorts

A large part of our customer base at ALL CLEAR RESTORATION are the hospitality related businesses and resorts throughout the Atlantic and Gulf Coastal areas of America. Tourism customers, both domestic and international, can be a fickle group of people. Especially today, with the ever increasing impact of social media, even slight changes in reputation can mean the difference between unbelievable success and swift defeat.

Customer experience is everything. You can control aspects such as customer service, added value, amenities, dining and attractions to develop an environment which exceeds your customers’ needs for rest, relaxation, and fun. However, there are a number of things such as weather and accidents which can disrupt the customer experience. Despite being completely out of your control, these elements can often leave a poor impression of your business in the minds of consumers which can prevent them from doing business with you. In addition, their personal opinion about these matters can often become fact as it travels through their social network and the internet, having a profound effect on your bottom line.